Privacy Policy for BellaAI
Developed by Cognitivess.com
Your privacy is of utmost importance to us at BellaAI ("Bella"). This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information.
Information Collection
- Personal Information: Bella collects personal information that you voluntarily provide during sessions, such as your name, contact details, demographic information, and therapy-related data.
- Technical and Usage Data: We collect data on how Bella is accessed and used, including IP addresses, browser types, device information, session duration, and frequency. This also includes cookies and similar tracking technologies to enhance user experience.
Use of Information
We use the collected information to provide and maintain our service, personalize your experience, respond to your inquiries and support needs, conduct research and development to enhance BellaAI, and communicate with you about updates or changes to our services.
Sharing and Disclosure
- With Consent: We may share your information with third parties when we have your explicit consent to do so.
- Service Providers: We share information with service providers who perform services on our behalf, under confidentiality agreements, such as payment processing and data analysis.
- For Legal Reasons: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Anonymized Data: We may use and share anonymized or aggregated data for research or statistical purposes, ensuring it cannot be used to identify any individual.
Enhanced Privacy and Security Measures
- End-to-End Encryption: All communications within BellaAI are protected with end-to-end encryption, ensuring that your conversations remain confidential and accessible only to you.
- Data Protection and Confidentiality: BellaAI adheres to strict data protection policies. We do not sell or rent user data to third parties. Our commitment to user confidentiality is paramount.
- Security Audits: We conduct regular security audits to identify and mitigate any potential vulnerabilities, safeguarding your data against unauthorized access or breaches.
- Minimal Data Retention: User data is retained only for as long as necessary to fulfill the purposes outlined in this policy and to comply with our legal obligations. We regularly delete data that is no longer required.
- User Consent and Control: Users have complete control over their data, including rights to access, edit, and delete personal information, and can opt-out of data collection processes.
- Anonymization of Data: Any user data utilized for research or AI improvement is thoroughly anonymized, ensuring it cannot be traced back to any individual.
- Legal Compliance: We comply with international data protection laws, including GDPR and CCPA, ensuring the highest standards of user privacy and data security.
Data Security
We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of electronic transmission or storage is 100% secure.
Data Retention
We retain your personal information only for as long as necessary for the purposes set out in this policy and as required to comply with our legal obligations, resolve disputes, and enforce our agreements.
Children's Privacy
BellaAI is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will delete such information from our records.
Your Rights
You have the right to access, update, or request the deletion of your personal information. You can opt-out of receiving marketing communications from us and may request a copy of the information we hold about you.
Changes to Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and, where appropriate, through other means of communication. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
For any questions or concerns about our privacy practices, please contact us at [email protected].
Last Updated
This Privacy Policy was last updated on April 25, 2024.